Shipping was very quick, I ordered this wig in 18” and received it within 3 days. The seller’s communication was great throughout the process. I bleached the knots on the wig and customized the hair line. So far I love the hair, it’s very light weight I must say but great for the price. Will purchase again!
By: RafaelGap16 Sep 2018 23:43
Nice hair. it looks longer than what I expected, which is great. I love the fact that they pre plucked the wig. only let down is that it's abit thin, but that's ok I know it will gain volume with time. good customer service and they shipped quickly, my parcel arrived in 7days. I would buy again. overall great service. thanks slove hair]
By: Charlestrear16 Sep 2018 16:00
Perfect length, super soft!! No shedding! Nice thickness too! Very well made. I am definitely buying more
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.