I love, love, love the hair. Shipping was great, I ordered it Saturday night and it got here Tuesday morning. Cathy was a great help, she answered all my questions so customer service was also great.
By: Ashley Williams25 Sep 2017 09:41
very nice hear so in love with it, it's delay bcz of the custom in my country but May help me she was every min in touch with me to know how to solve it out.so thankful dear God bless you in your job,I recommend the hair for any that want to buy the hair
By: Ebony Beach07 Sep 2017 00:50
Hair is great . It's really soft and true to length . May was nice and helped me throughout the process . I will be ordering from Uglam hair company again .
By: Deborah Ramseur01 Sep 2017 13:37
I ordered the hair Friday and received it Wednesday hair looks so pretty and has no smell shipping was fast and the seller kept in contact with great communication
By: Lorene Ivey14 Jun 2017 12:25
The hair was beautiful!!! It came in 5 days just in time for my birthday !!! The hair is so soft , it had a little smell but i washed it & it it set up so beautiful... i recommend this hair to everybody!
By: Deiera Evans15 May 2017 02:57
Fast Shipping , Great Customer Service! I will post pictures after the install! Love Everything So Far..
By: Jasmine Stubbs25 Mar 2017 20:49
Hair is very beautiful and very soft. It was delivered to my house in less than 5 days! I love how great the communication is with the seller, she even texted me! So far I am VERY pleased and I will upload more pictures after I install!!! Thank you so much!!!!
By: ShaElla Askew12 Mar 2017 16:14
Hair arrived very quick. This is after I washed and straighten the wig . Haven’t yet installed but will upload another photo later this week. Really great wig I would recommend this wig to everyone
By: Tia-Jane` Oakes11 Mar 2017 12:07
Gorgeous hair, exactly as pictured, soft to touch and no smell. I will definitely be buying more from this seller. But the delivery is a little slow. I have waited for 7 days
By: Olivia Nwabia07 Feb 2017 21:06
Thanks Uglam hair I really love my wig and you stayed InTouch with me through out the delivery process!! I will be ordering again real soon....
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.