I absolutely love this hair. Shipment was very fast recieved in exactly 3 days. Hair has a little smell but nothing a little shampoo and conditioner won't fix. Hair is soft, full, and true to size. I'm definitely coming back to order again. Oh and I love the free gift:)
By: marsha meredith25 Nov 2017 17:02
just recieved my bundles..so far so good. I recieved the package in 48 hrs..thank you..ill come back when its installed tommorrow with a update
By: Kiera trotter01 Oct 2017 18:54
Honestly I really love their hair and the shipment is always so fast this is maybe my 5th order. My last order I install and I bleached and dyed it red. They are awesome and I highly recommend them and their customer service is really good.
By: Samaria24 Sep 2017 00:05
hair is incredibly soft and beautiful! had a bit of issues with the tracking but communication was good and hair arrived a day before i needed it so I'm a very happy customer!
By: Niecole Scott18 Nov 2016 13:40
This hair is really nice and soft. This is my third order with this company! The hair is always great and has minimal shedding. This hair straightens very well.
By: NeChelle Jack10 Oct 2016 11:51
The seller respond to message and so nice, I haven't installed it yet but just as described. Thanks so much for the gift
By: Aleigha21 Jul 2016 08:43
i have hair monday order and i got thursday, well packed. hot hair waves are silky plotted. i have n'ai washed immediately and i have no shedding, wig tomorrow i make a statement. i'm really satisfied my hair my second purchase and do not regret it. you 'd back after a week. cathy thanks for communication
By: Shanitha Pennah16 May 2016 19:29
I received the hair fairly quickly it took 3 days. It was what I wanted I haven’t installed it yet but so far I very pleased !!
By: gillian plummer16 Apr 2016 21:58
this is like my 4th time buying from them and I'm never disappointed I really love this hair and I never have any problems with my closure. the hair is so soft and has little smell
By: amira myers09 Apr 2016 16:31
My package being taken to the wrong address was not your fault. I would still buy from you.
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.