Love love love this company. Ive ordered twice and will continue. No smell, soft, and manageable.
By: Kiana Weedon14 Oct 2017 00:01
Got my hair today and can’t wait to install it . Rosa’s customer service was exceptional. She followed up till I received my package
By: Temilade Adejumo11 Oct 2017 14:36
- fast shipping order tues came fri - soft - nice curl - long (does tangle a bit) - expect duties/taxes - good customer service - love the hair
By: : Pamela Ross22 Aug 2017 01:36
The hair care really fast and the kept me updated throughout the whole process. The hair is really soft . Their was a slight smell but nothing a wash can’t handle .
By: Kenyonna Barley25 Jul 2017 20:45
Received my hair in an unexpected timely manner. I ordered Tuesday, November 7 & it arrived Friday, Nov 10. The hair arrived exactly as promised, soft & beautiful. It was very well packaged and 3 bundles plus a closure made it the perfect fullness. I love it & will be shopping again. Also, thanks Rosa for such great communication!! Thanks for getting me right for my birthday, Nov 14!!!!
By: Elisabeth15 Jan 2017 15:24
I really love this hair and I can’t wait to install this hair! It is so soft and bouncy it was pretty much everything I wanted.I will be sure to upload pictures once I install the hair.
By: Brooke Foster03 Aug 2016 16:59
I️ ordered the hair Saturday, November 4th and received it on Wednesday, November 8th. I am very pleased with this product. I️ cannot wait to have it installed! Customer service was amazing. I was updated on everything. I highly recommend buying from this vendor.
By: Christy Neal01 May 2016 01:48
The seller kept in contact from when I first ordered the hair until I got it. The hair is soft, no shedding, closure is just right and perfect! And the bundles are so thick!! Great hair!
By: Lawanda18 Apr 2016 13:42
Hair is perfect... Feels great no smell.. Haven't co washed it yet, but will keep you guys updated.. Rosa was also great she kept me updated the whole way... Will order again very soon..
By: Monique Peterkin13 Apr 2016 15:41
Extremely soft with a nice loose curl pattern. I received the hair ( 12",14",16" with 10" clousure) in 3 days in a reusable bag. Can't wait to get my hair done!!
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.