Excellent and clear communication between the seller and I. Very informative on all aspects of the transaction. The hair is beautiful, just as picture. Feels very soft. I’m very pleased with the whole experience. 10 our 10 would recommend.
By: Steven Nicholls27 Oct 2017 10:40
Hair is beautiful, shipping was fast it was suppose to come Wednesday but it came today (tuesday") . Its super soft and I cant wait to install. I will post more pictures in two weeks and do another review.
By: ashley noel05 Oct 2017 15:27
I love the hair so much, very soft and NO SHEDDING! Everything was packaged very well. Shipping was fast and only took 4 days to get to my house! I will be ordering again and recommending everyone to buy from this company!
By: Lakita Sykes17 Aug 2017 11:59
I received my hair today and I love it. It's so soft and bouncy mine didn't have any smell at all . Fast shipping . Rosa was also very nice and always updated me. I can't wait to install I will definitely order from here again and send people to order this hair. Thanks again Uglam .
By: Justice Lanham01 Aug 2017 00:37
Only took a week to come to the UK, hair is beautiful soft and not a lot of shredding. The person who sent it keeps in contact and communicates with you! Will buy from them again!
By: Tiffany Cherry21 Jul 2017 00:27
I am very happy to say that this is the best hair and best service I've ever had I ordered Saturday it was shipped out Sunday morning and I received it 10am Tuesday morning the most fast shipping I've ever had the great communication I will be a long time customer love it omg !!!
By: Sunda12 Mar 2017 14:29
Shipping was quick, came earlier than i expected ‼️ which was great. Hair is true to length, no smell, and very soft. i purchase a closure from this company as well and it was amazing. the curl pattern is so litttt. everything about this hair is good as of right now. I will leave another review after i've had it some time.
By: April Washington24 Jan 2017 11:24
Hair looks great & feel even better they have fast shipping & Great communication the sellers Awesome. Making me considering them as business partners ☺️ . If the installation is great I will buy again.
By: Arianne Ellsworth13 Jan 2017 10:17
This hair is so beautiful and soft. I love it. The seller communicated with me every step of the way. Order arrived within like 4-5 days! Very fast! Will definitely be ordering again.
By: Michee Aileen17 Nov 2016 12:29
Hair was exactly as in picture described, it was quite soft and had a chemical smell but that can be removed after washing. Hair is non remy but is very soft after washing. The curl lost its pattern after washing which i was disappointed with but Uglam was extremely helpful with attending to my needs and resolved the issue. I will leave a further review after installing the hair.
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.