Hair is amazing, needs moisture when gets dry but bounces right back
By: HANDEL CHATRIE03 Oct 2017 22:43
I am ALWAYS so excited to receive this hair! The hair is so soft, true to length, no smell, extremely shiny! I just love this hair can't wait to install and take more pictures
By: uiyana Williams19 Jul 2017 20:27
Love this brand...love how great their customer service is....love this hair... love how fast i receive my product! Rosa beauty is the way to go!
By: Amie Sankoh14 Jul 2017 20:52
Shipping was fast! The seller communication was good. The hair is beautiful and true to length! It didn't have a smell and it dyes very well. I've been ordering from them a few years and I'm still impressed!!!
By: SHAMAYIA 14 May 2017 09:58
Amazing good quality. Bleached the bundles and they took to the dye quick and easy. Will buy again
By: Britney Alea10 Mar 2017 01:51
Always excellent customer service !!!!!! Love this unit !!!! So beautiful !!! Rosa Beauty is definitely my fave and only company from Uglam hair . Came in 3 business days !! I Always order again
By: Ashleigh Offord03 Feb 2017 01:37
I ordered my hair on Monday and received it on Wednesday. Super fast shipping. The hair is flawless can’t wait to get it installed. Thank you so much.
By: Miracle01 Feb 2017 20:25
This hair is the BOMB!!! My bride LOVED her hair!!! Ordering more ASAP!
By: Devin McCurdy14 Jan 2017 14:14
Got 2 bundles and a frontal. I bleached and colored the hair..... made a wig! Hair quality is great. Frontal is undetectable after I bleached the knots... amazing hair, this will be my go to vendor!
By: eurlreka burks09 Oct 2016 09:19
Ordered Brazilian body wave in 12/14/16. Hair is soft, packaging is nice as well. Didn't really like that my tracking info wasn't accurate but I'm not sure if it were them or FedEx. Haven't installed yet, may give another review later.
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.