Shipping was super fast ordered Thursday and received it by that following Tuesday. Seller communicated with me the entire time and answered any questions promptly. Hair was as described, color same as picture, no smell & very soft. I've had it installed for a little over week now, just did a cowash and its still soft.. so far so good.
By: Quaneisha Goodson05 Nov 2017 08:40
The hair arrived exactly as I Expected! the seller was really helpful to me gave me all the support to expect the hair. I am very pleased will order more urgent!
By: Jasmine Lovejoy18 Oct 2017 19:16
Good hair, soft and smooth all as in the picture, the seller was constantly in touch, I recommend :)
By: Terryone14 Oct 2017 21:14
I never normally leave feedback but I have to let you about how great this hair is, it is luscious and silky and I Love it. The seller was so good with communicating with me. I have been buying from Uglam for a while but have never come across a seller like this on, they are brilliant. My hair even came within 3 days. Try them you will not be disappointed. I highly recommend this company.
By: Elysse Benson06 Oct 2017 12:43
Perfect! I recommend! I believe this is a trust worth seller~
By: Tracee White06 Sep 2017 23:37
I will need to do an additional review once I install the hair nonetheless I'm very happy with the fast shipping I received. Also the hair color is exactly as advertised
By: Brianna Andrews24 Oct 2016 23:45
Excellent hair!!!! Been buying from this seller for a long time and never had a problem!!!! Excellent customer service too with fast respond to any issues u may have!!! Highly recommended!!!!
By: Chantae Barnett25 Jul 2016 19:28
The hair is soft and the colour is beautiful. The communication from this company was excellent. I'm hoping this hair will last me a while and I'll provide additional feedback in due time.
By: Raven Copeland22 Apr 2016 23:53
Awesome hair extensions and premium quality texture!! My client was extremely happy with her hair!! So soft to the touch with a very nice sheen, bouncy with beautiful body waves and the Ombre Honey Brown color was amazingly beautiful
By: Karizma S Goodwin26 Mar 2016 09:25
The hair is super. soft. free fast communication with the seller was is fine Thank you Uglma hair. recommend hair. i have taken 3boules 20 inch for one head. and i have recommended 4 boules 5 jours sast 20 inch and arrive after germany condition. thank you again
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.