Oh my, this hair is awesome. I waited until I fixed it to give feedback. Firstly the shipping was fast ordered on Monday night got the next Monday. Secondly, customer service was amazing, I wrote Lucy overtime and she was patient enough to address all my concerns immediately. Then the hair it's self is amazing. I would recommend
By: Amber Hester03 Nov 2017 18:42
I am very satified with my purchase. The order came way faster than I expected. I will provide more photos when I put it on. will definitely be purchasing again.
By: Kayla Greenhill26 Oct 2017 11:17
I am in love with this hair, it is soo soft. It has no smell, no tangles, no shedding. I would recommend this hair to anybody if you want some good quality hair. The shipping was fast && the bundles are thick. I will be ordering again.
By: WanJanesee White 12 Sep 2017 21:25
Love the texture !!!! Great waves and so soft !! I’m so happy and please with these bundles
By: Pamela01 Sep 2017 20:33
This seller was very good with communication, the shipment came really fast and the hair is so soft! It has an distinct smell but conditioner will get it out.
By: Nicky Nicolas16 Aug 2017 23:35
I love this hair by far the fastest shipping I've gotten hair colors well texture is very soft true to length thick love love love this hair and I'm ordering again very soon seller communication was excellent
By: Kaelani Blakey24 Jan 2017 10:02
I ordered 5 packs and all are Great and nice hair so far, i bleached some strands to check if i can make it to a bright brown as i have brown hair myself It workd and the hair is still soft as before, the wave drops but thats fine. i love it. nice seller too. I ordered again
By: Jonquil Mars12 Nov 2016 14:24
I love the hair, no smell when I received it. they are soft, and there are no knots. It was shipped quickly and the seller kept me informed of everything. I wash them and add a conditioner. they are now perfect. I recommend
By: Jasmine Hayward14 Feb 2016 01:22
Hair is very bouncy and soft. Delivery was also very quick. I ordered 3 bundles of 20 inches and one 18 inch closure. Hair is smell free. Yet to install the hair but very happy
By: Akia O'Garro13 Feb 2016 08:37
This is so soft & the bundles are so thick. All the way down to the ends. No shedding as I run my fingers through it. There also wasn't a smell. I will definitely order from here again
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.