Seller great at giving updates on the process; took 4days to get to me in London. Well packaged. Yet to use it but beautiful hair; I will buy again!
By: Jasmine Keys24 Apr 2017 14:06
Even though I had my turn of troubles with my order which was my fault , customer service was great and I love my hair. Get yours girls and it's so affordable and I got it way quicker than I thought
By: George Okeny07 Feb 2017 21:57
Very lovely hair. Love the wefts and sellers communication was on point. Little or no smell and texture feels great.
By: MISS KRYSTAL STEPHENS06 Jan 2017 21:16
Nice hair, medium thickness for the bundles. Perfect and over the top communication from the seller. Arrived within 5 days.
By: Shantia Young02 Sep 2016 01:46
Hair was shipped almost immediately!!! Communication was great as always this my hundredth time ordering from this company I love their hair great quality great price would recommend!!
By: Aricka Ellis01 Sep 2016 21:37
Great product. Love the texture of the hair. Smooth and gentle touch. Fast delivery as well. Seller always keep in touch. Very recommendable.
By: mamediagne seck11 Jul 2016 13:19
I am very impressed with this hair. I had it installed for my graduation and it was perfect!! it matched my hair beautifully and the shedding was minimal.i am definitely going to order from Uglam hair company again
By: Tamara McWhorter04 Apr 2016 19:54
I am beyond happy with my order.. I had placed my order on Thurs night and received it on Mon afternoon. I was Soo shocked with how fast the delivery was. I ordered 20,22,24 inch bundles n the hair is soft n silky. no smell... I love it seller was extremely helpful. she went above n beyond my expectations.
By: Bianca Geide07 Feb 2016 22:22
Great customer service. Fast shipping. Great quality hair.
By: Krystle Proctor19 Jan 2016 15:03
I am so happy with the hair and shipment was very neat and fast...Am so so happy ..i sure will be coming for more...
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.