This was my first time purchasing from Uglam, and I must say that the communication was excellent! They kept me updated on all tracking info, and not to mention shipping was super fast. The hair looks and feels like good quality, but I have not installed it yet. I will upload pics once hair is in. And I will most definitely purchase from them again
By: Moradeke Okupe05 Jun 2017 14:20
The good are really beautiful I love the hair and i hope it will always be like this good quality hair because i will be your client if only the quality of hair always good and can be dyed to desire Color without any problems
By: Ramatu Bangura03 Mar 2017 22:42
omg very fast delivery got hair within 4days. seller was good she communicate with me. hair is soft and doesn't smell. I love love love. will surely buy again.
By: Markitta Williams19 Nov 2016 15:57
I just received my hair and I love it. Not yet installed but I will post more when it's installed. It has a little smell but nothing shampoo and conditioner couldn't fix. Very nice feeling and is true to length
By: Lauren Jackson24 Oct 2016 20:59
The hair was super bouncy and soft. There weren't any shedding of the hair. Communication was excellent. Hair Came in 4 days. I will totally order from this company again!!
By: Erin Wilson02 May 2016 12:09
Hair is always great quality, even when I haven't purchased from them in awhile. They still have soft, full and silky hair! Lin is also great with communicating. Will definitely buy again!
By: Megan Floyd08 Feb 2016 08:11
Love the hair. I never tried color before, so this is my first time. Everyone else loves it too. Even my hair stylist wanted to know where I got this from.
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.