Communication with seller was excellent, fast replies and quick delivery.
By: Brittany Clopton19 Mar 2017 03:21
Hair is soft and voluminous. I am enjoying it. Will order again.
By: Frank Perez22 Feb 2017 05:04
It took about 4 days to get here...not 3 days like the others....i got a 22 24 26 inch....absolutely amazing...curl pattern is BOMB, hair is so soft....thank you so much!!!!
By: Ashley Garner15 Oct 2016 17:35
I was surprised on how fast they shipped and was delivered to my house.
By: Jodi-Ann Batchelor08 Sep 2016 01:06
Shopping was great and hair is beautiful! Just installed yesterday so idk about the shedding and tangling yet. I will give it a week then do another review.
By: Typhanie Haynes19 Mar 2016 13:47
Best hair ever love it , they keep in touch and ship quick
By: CHIMDIRA IGBOANUGO01 Dec 2015 22:45
The customer service was excellent as well. The wonderful woman's name is May.
By: dachelle Washington04 Aug 2015 18:06
It's one of the best buyers I have every bought from on here.Very nice quality of hair and the customer service is so amazing I will definitely be buy more here from them.
By: Akeita Michael26 Feb 2015 17:19
hair is soft and amazing! I got it installed December 6th....its Jan 8th....a lil over a month and it's still beautiful....curl pattern is everything. lots of compliments and everybody wanting this hair!!
By: Kadeejah Casby09 Feb 2015 10:45
The hair is beautiful and the delivery was FAST! I highly recommend this seller!
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.