Communication - Seller was prompt and provide details to my questions. Shipping - The shipping took longer than usual due to a holiday in China. Seller keep me updated. Product description- The wig looks similar to the photos. the length was 18" as ordered. The hairline was plucked however not to the fullest extent. still needs more work done. Knots are Not bleached. The size is a tab big, but that can be fixed. Product quality- The hair is soft, no tangles, little to no shedding while I comb. I've washed the hair. The waves are beautiful and revert back to natural state.
By: Boujae Boutique07 Dec 2017 06:21
Loved it! Slight shedding, true to length which was 20 inches I think, it looked good straigh or just slightly wave when I wet it.
By: Majarrie Marshall10 Nov 2017 05:49
The hair is just gorgeous, I did not even expect that the delivery will be so fast
By: Josette Francis02 Oct 2017 04:09
The hair came back fast! I would have given 5 stars but this hair sheds and tangles a good bit! But I made it work and I got a lot of compliments!
By: Cecelia Gurule01 Jul 2017 11:46
comunicatoin was good & very fast fast it came
By: Santasia Barrett21 May 2017 23:49
Receive the wig on time no problem....the hair is really soft....I’ve installed the hair and its absolutely amazing...so far so good
By: ciara johnson19 May 2017 08:02
Soooo let me start off by saying if you were hesitant reading the other reviews to buy this hair don’t be ! This hair is the bomb do you hear me it’s literally so soft and I’ve had NO shedding so far, and no tangling , the hair is lightweight and extremely soft, I had to pluck the hairline a little and add foundation to the knots
By: Shardai Jackson28 Apr 2017 09:39
I received goods within 3 days of ordering it. It had a mild odor so I co-washed and conditioned it. I aired dried the unit and flat ironed straight. I have worn this unit for about a week and it has very little shedding. The seller was very friendly and answered my questions. I will buy again! I love it!!
By: trashonna24 Apr 2017 21:00
The hair is very soft it arrived a day early and the customer service was great! I just recently washed it and it is soft as ever and still has a beautiful flow I can’t wait to install it I’m super happy with the unit so far I would definitely buy another one in the near future
By: Shikara Ritchie26 Nov 2016 04:11
I love it it's beautiful also Thank you for the gifts
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.