I put in my order for the hair on Christmas night , & i received the hair 3 days later. When i got the hair it was soft, true to length, and didn’t have any odor. I will be installing it sometime this weekend!
By: Ariel07 Jul 2017 02:36
Great service she kept in touch the whole time and tracked the hair for me ever step of the way . I’ll be installing the hair in a few days and I’ll be back with pictures and more ..
By: Demitria06 Jun 2017 10:11
I received my order in a timely fashion. The hair is soft and it does not have an odor. I have not installed it yet. I'll leave another review after I installed the hair
By: Nomora 30 Nov 2016 01:26
The hair was very full and I love it. No smell and no shedding. I’m very satisfied
By: Donya17 Sep 2016 22:27
Ordered it on a Friday and the seller shipped it out Saturday. Was scheduled to arrive Tuesday but had a weather delay got there Wednesday. Very fast shipping.
By: Brittany 25 Apr 2016 04:12
I’ve had the hair installed for about 2 weeks now and it is really nice. It does snag from time to time but nothing a little brush can’t fix. And the shedding is minimal.
By: Ebony 24 Apr 2016 23:04
I didn’t put the hair in yet but I will recommend this hair to everyone I know . No smell or shedding, true to length.
By: Alicia 13 Jan 2016 17:08
I’ll be putting my hair in over the weekend. But the hair is perfect no smell and hair came with free rods. It’s very soft and large bundles.
By: traore27 Dec 2015 06:58
Just amazing hair, a love for this hair! incredibly scalable! received in 4 days! excellent seller! Just enjoy this hair
By: Donna 13 Nov 2015 16:13
Shipping time was excellent. Ordered Tuesday morning and it was scheduled to arrive on Thursday but due to no fault of uglam it came Friday. Also uglam kept in touch the entire time of the transaction. I will update once the hair is installed.
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.