First and foremost the customer service is amazing! I ordered my unit on Saturday and it was at my door on Tuesday morning. The hair is EVERYTHING! I dyed it, no tangling or sheading. I was scared not gonna lie, they over exceeded my expectations Beyond! Thank you and I will be ordering more!
By: Guestskymn16 Apr 2018 04:28
guest test post
By: Deandra Carter12 Mar 2018 20:48
I truly love this company customer service. They're very kind and helpful and the company hair is awesome as well! The hair is extreme soft. It did not tangle when I washed it or when I installed it on my client. The lace was soft and very flexible! I'm so excited to try other texture with this company!
By: Dina Westbrook24 Nov 2017 15:25
This was my first time ordering a wig off the internet I have always been skeptical. But my communication with the seller was excellent she even went as far as tracking the package for me I will definitely be buying again. I have been wearing the wig for 1 week now and have been receiving a lot of compliments.
By: Callie Herd21 Nov 2017 01:36
Hair is great . It's really soft and true to length . Maria was nice and helped me throughout the process . I will be ordering from this vendor again .
By: Tamarra White13 Nov 2017 22:41
fast shipping and excellent customer service thanks Maria!! hair is extremely soft no smell!!
By: Nikki Davis-Watkins07 Nov 2017 19:34
Wig is gorgeous when i customize the hairline I will be back with more pictures with it on overall communication was great they always message me with updates I will order from them again
By: Tracy Johnson01 Nov 2017 19:05
So the hair is so beautiful & soft. The curl pattern is amazing. There was no smell at all, the only thing bad about the hair was that it sheds alotttttt just by running your fingers thru it, but it's still a full wig.
By: Elizabeth Sims23 Oct 2017 13:04
wow wow wow❤❤ this is the best hair I have ever bought, more beautiful as it is in the picture ....seller was so lovely thank you very much....I love this hair so soft and cool
A professional team with excellent customer service and professional manual packing is needed in Uglam Hair Company. Each aspect is completed by multi-inspection to offer most secure and beautiful packaging to make sure everything is perfect.
We mainly use DHL, Fedex, TNT, UPS express. Normal Orders will be shipped within 24 hours after payment arrive. It always takes about 2-6 days arrive. If customized order, we normally need 10-20 days to arrange and will ship out the package asap.
Note: 1. A full address, phone number, and zip code are required by Express Company, please make sure the information is valid so that you can get the package successfully.
2. If there is an apartment number, please be sure to write it out so that the Express Company can send the package to you successfully.
3. Please make sure your shipping address match your billing address.
4. P.O.BOX address is not accepted by Express Company, so please write a physical address.
Note: 1.If any item is defective upon receipt, pls contact us for the return address, return is accepted within 7 days after the buyer receives the goods.
2. If it is quality problem or seller ships wrong type or color, we will pay the return shipping fee. Before returning, pls contact us in advance to get the address info to avoid the extra custom fee.
3. Return item has to be in its original state.
4. If item is damaged by buyer, we will not accept any changing or refunding. Thanks for your understanding.
5. After receiving the returned goods, we will made a replacement depends on our available stocks. If not available, a refund will be issued.
6. If you need to return the package, please contact us and get the return address in advance to avoid the extra custom fee.